Cubitas is here for you. Anytime you have a question about your order, our products, services, or the Web site please don't hesitate to contact us for help.
Order related questions will be returned within 24 hours, but within one hour in most cases.
Please include your order number in the correspondence.
For voice messages:
Order related questions will be returned within 24 hours, but within two hours in most cases. Non-order related questions will be returned within 48 hours.
In the remote event that your package is lost or damaged upon arrival, please contact us via email at firstname.lastname@example.org as soon as possible and we will promptly take corrective actions.
For Web site & Checkout related issues:
We have some answers to frequently asked questions available on our FAQ page, please click here.
To return your item, please email us at email@example.com for Return Merchandise Authorization Number (RMA#). Be sure to specify the reason for the return and what action you would like us to take: Replacement or Refund. Upon which we'll reply with the RMA# within 48 hours. Please pack return item in the original packaging and include a copy of your Invoice/Packing Slip with the RMA# hand-written on the copy.
Cubitas' security system is the same secured system used by many of the most successful Internet brands. The technology used to encrypt your transaction assures you of the utmost security on the Web.
Cubitas will continue to provide to its customers the most practical, private and secure transaction service available on the Internet. Our solution is designed to interface with alternate payment solutions, which the marketplace may demand in the future.